Quality Management

Our approach to quality management goes beyond technical review, we expect our professionals to seek purposeful and practical solutions, from project inception through to final delivery.

Group DLA is certified to ISO 9001:2015 and is committed to an ongoing internal and external audit regime. All of our services are delivered in a manner conforming to our corporate Business Management System (BMS).

Group DLA are committed to meeting the needs and expectations of our clients by the consistent and effective implementation of our BMS and systematic processes applied to each project. We are committed to providing quality services across both consulting and certification offerings to both the private and public sectors of the construction industry.

We recognise that both client relations and client satisfaction are critical to Group DLA achieving quality outcomes via ongoing self-assessment protocols. As a profession surrounded by compliance and risk, we are acutely aware of our professional responsibility to provide technical solutions which are both safe and compliant.